Frequently Asked Questions

Check our FAQs!

Entering one of our competitions is easy.  You just need to quickly register and open your account, then follow the easy 4 steps.

  1. Pick your amazing prize and then pick your number(s).
  2. Answer the skill based question correctly and buy your ticket.
  3. Receive your ticket via email and wait for the Live Draw.
  4. Get super excited if you win and share the news with your friends!

The closing date of each competition is shown on the website. We will never extend or rollover the date unless there are very rare circumstances. For example our website going down etc. Further details can be found in our Terms and Conditions. 

The live draw itself will be determined on the results of the National Lottery BONUS BALL which can be watched LIVE on the national lottery website or on youtube . The Winners will then be contacted and a record of the winner of each prize placed on the website. How exciting!

The competition is open to all residents in the UK and Republic of Ireland, aged 18 years or over, except members of the immediate families or households of the promoter.

The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.

Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.

Once the payment process has been completed you will receive an email containing your ticket details. You will also be able to view your tickets in your account under the orders section.

You can view your tickets and transactions in the My Account section of the website. We also have all the ticket lists up on the page “Entry List” for you to view.n Content

Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.

Please use the forgot my password feature on our website.

The cost of each ticket is clearly stated by each competition and won’t change during the sale period. Unless we have a discounted sale.

We use secure, encrypted connections across our website and do not hold your card details on our servers.

Winners will be contacted using the email address and mobile number associated with your registered account.  Please also check back on the website after each prize draw where the winner will also be featured.

We will arrange for delivery of your prize with you directly. Cash prizes will be sent instantly via bank transfer.

We aim to only provide the prize as advertised in our prize draws but we may however offer you either cash or a voucher as a replacement for a prize.  This is entirely at our discretion.

Short answer is no of course not, but it would help us out tremendously.

To ensure transparency and compliance, we’ll ask you to take a photo of you and your prize to go onto the winners page of our website.

Get In Touch

Shopping Basket